Frequently Asked Questions
Sign Up
-
↳ You need to sign up to qualify for Special Discounts and Exclusive Promotions, and to receive the Fresh Points Newsletter. Please read the Fresh Points Terms & Conditions.
-
↳ It takes about a minute to sign up.
-
↳ After you signup, you never have to login again. Our staff will always alert you at checkout when you have points to spend.
-
↳ An e-receipt is a digital copy of your sales receipt that you can access in your account here at store.tcpsb.com. They can help you manage your budget, create shopping lists and more. You can always ask for a paper receipt also!
-
↳ You must Opt-In to Marketing when you Signup in order to receive your Signup Bonus Points, to qualify for Special Offers, and to receive our Newsletter. Or you can Contact us at help@tcpsb.com to activate your Marketing Opt-In and you will receive your Signup Bonus. You do not have to Opt-In to marketing in order to setup and maintain a Fresh Points account and automatically accrue points from purchases.
-
↳ Check your Spam folder. If the Sign Up confirmation email is in your Spam folder, move it into your InBox or mark it as "Not Spam". If you still can't find it, email us: help@tcpsb.com and we'll get you started on your path to savings.
-
↳ Yes, you are welcome to use your EBT Card to earn points.
Points
-
↳ You will earn 1 Point for every dollar you spend, every time you shop. We will help you get started with 500 Points when you Sign Up!
-
↳ Fresh Points will always display the dollar value of your points. 500 points will display as "5.00" points.
-
↳ Fresh Points are calculated and added to your account at the close of every business day, so your points should be available for the following day.
-
↳ The "Fresh Points" total at the bottom of your receipt will show the points that will be calculated at the close of business, and those points will then be "Earned".
-
↳ Yes! Check the Newsletter for details on even more ways to earn, save and give!
Eligibility
-
↳ Yes, any customer over the age of 18 can start saving now. Please read the Fresh Points Terms & Conditions below.
Exclusions
-
↳ Yes, some items are excluded from the Fresh Points promotion. Please read the Fresh Points Terms & Conditions.
Your Info
-
↳ All you need to get started is your Name, Phone and Email. We use your data only to manage your discounts and savings.
Use of Points
-
↳ You can save your points earned on Item discounts and use them anytime you want. Storewide discounts must be used on the same day, such as "Super Fresh Tuesdays".
Close Account
-
↳ We would be sorry to see you lose the savings, but all you have to do is email us at help@tcpsb.com.